Privacy Policy

Privacy Policy



Fast Fox Ltd. is committed to respecting the privacy rights of visitors to its website. This privacy policy explains how we collect, store and use personal data about you when you browse (the "Website"), shop with us or otherwise provide your personal data to us.  It provides you with details about the types of personal data that we collect from you, how we use your personal data and the rights you have to control our use of your personal data. This policy applied regardless of how the Website is accessed and will cover any technologies or devices by which Fast Fox Ltd. makes the Website available to you. 

You must read this privacy policy carefully and we recommend that you print and retain a copy for your future reference. By accessing, browsing or otherwise using this Website, you confirm that you have read and understood this privacy policy.  If you do not want your data to be used as set out in this privacy policy, you should not use this Website.


Who we are

Fast Fox Ltd. is a company registered in England and Wales (Company No. 08951117) whose registered office is at The Old Chapel Union Way, Witney, Oxfordshire, OX28 6HD.

We respect your right to privacy and will only process personal data you provide to us in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003, as updated from time to time, and other applicable privacy laws.

If you have any questions about how we collect, store and use personal data, or if you have any other privacy-related questions, please contact us by any of the following means:

•             email us at

•             write to us at The Old Chapel Union Way, Witney, Oxfordshire, OX28 6HD

When contacting us, please remember to quote your name and contact details along with any Fast Fox Ltd. account number or correspondence reference you may have.


We do not and will not knowingly collect information from any unsupervised person under the age of 18.  If you are under the age of 18, you must not use this Website or submit any personal data to us unless you have the consent of, and are supervised by, a parent or guardian.

The personal data we collect about you

When you make purchases from Fast Fox Ltd. (including purchases made on any device, over the phone, or this Website) we may collect the following personal data about you:

•             Your name, age and sex;

•             Your billing and delivery postal addresses, phone (including mobile), fax and e-mail details;

•             If you have registered with us, your user name and password;

•             Your communication and shopping preferences;

•             Your browsing and online shopping activities; and

•             Your date of birth.

We may also collect some or all of the above personal data about you when you access and browse this Website including when you sign up to receive Fast Fox Ltd. newsletters.  We may also collect some or all of this personal data from third parties who have your consent to pass your details to us.


How we may store and use your information

Fast Fox Ltd. (and third party data processors acting on our behalf) may collect, store and process your personal data:

•             To make this Website available to you and to provide you with content which is tailored to your individual tastes;

•             To maintain any registered account that you hold with us;

•             With your agreement, to contact you (including by SMS, push and e-mail) about promotional offers and products and services which we think may interest you;

•             For customer satisfaction and market research purposes;

•             To provide our goods and services to you and for associate purposes, including verifying your identity;

•             For research, analysis, testing, monitoring, risk management and administrative purposes; and

•             For any related purposes, or where we have a legal right or duty to use or disclose your information (including for crime and fraud prevention and related purposes).

We also process your payment card details in order to complete any purchase that you make through this Website. When you place an order with us, we may offer to retain your payment card details for your convenience to save you having to re-enter these details on a future occasion. However, if you prefer that we do not maintain these details, you can go to 'My Account', click on ‘Edit or delete a credit card’ and delete any card information that we hold about you.

In addition, we may collect anonymous details about visitors to our Website for the purposes of aggregate statistics or reporting purposes.  However, no single individual will be identifiable from the anonymous details that we collect for these purposes. See our Cookie Policy page for further information.

We will not disclose, sell or rent your personal data to any third party, save for any disclosures of your personal data detailed in this policy.

In the event that a third party acquires all or part of our business and/or assets, we may disclose your personal data to that third party in connection with the acquisition. Furthermore, we reserve the right to disclose your personal data to third parties as part of any business or asset sale carried out because Fast Fox Ltd. has gone into insolvency or any similar situation, but only where lawful and compliant  with the Data Protection Act 1998, as amended from time to time. We may also disclose your personal data where necessary to comply with applicable law or an order of a governmental or law enforcement body. 


E-mail newsletter preferences

We provide you with the ability to control whether or not to receive e-mail newsletters, or to change the types of e-mail newsletters you receive, through our newsletter preference centre which is accessible by clicking here.


Targeted updates and marketing

If you have agreed that we can contact you for marketing purposes we may send you emails and other communications relating to products and services which we think will be of interest and relevance to you as an individual.  We do this by monitoring the browsing and online shopping habits of customers and providing them with information on products they have viewed and related products.